A search box; a search button; and ten blue links – what could possibly be missing from this equation? With the volume of information within enterprises growing exponentially, it is also becoming harder to sift through the noise to find needed information. Enterprise search is a critical tool for retrieving and uncovering relevant content. But when search results don’t return the desired content, frustrated users are driven to try out yet another search engine; continuously repeating the same cycle, also known as The Enterprise Search Cycle.

BA Insight’s Principal Search Architect, Mike Himelstein, recently explored the enterprise search cycle and the drivers behind successful search. Why is search broken? What are the steps organizations can take to eliminate the cycle of broken search? Before embarking on the next search journey, companies must answer a set of questions to understand how to make search work in their organization.

Download the presentation, and read more about taking the path to ultimately transforming the search experience at your organization.

The Enterprise Search Summit 2013 in NYC has come and gone, but the knowledge, insight and instruction continues. Right off the curve of a fast and impactful ESS, we want to offer a package of materials from Jeff Fried’s workshop.

Jeff Fried, BA Insight’s CTO is a worldwide speaker and writer in the industry. He holds 15 patents and has written over 50 technical papers during his career- including our ever-popular Essential Guide to Enterprise Search in SharePoint 2013. During ESS, he took a deep dive into some of the most practical knowledge that search consultants and users need in order to optimize the use of the software. You will find a link to all the presentations from the Enterprise Search Summit Workshop: Architecting Optimal Search Strategies With SharePoint 2013. These invaluable guides provide in-depth practical skills displayed in a visual, and comprehendible manner.

A few questions you can expect to be answered:

• What is SharePoint 2013 search?
• What is the business value of search?
• How do I make search work?
• What are some key concepts of standalone vs. integrated search?
• How can I surface information from other enterprise systems using search?
• What are the components of an enterprise search strategy?

And much more…
Download here

With SharePoint’s 2013 social search features, finding expertise across an organization has never been easier. Everyone from sales teams, to project managers, to human resources, to frontline problem solvers, benefit from a versatile engine that taps into a search engine and will rapidly identify expert knowledge. BA Insight’s Chief Technology Officer and Vice President of Engineering, Jeff Fried, recently presented at the Enterprise Search Summit in New York, several successful systems that use social behavior to provide strong cues to expertise finding. Applications in recruiting, collaboration, and team creation were highlighted.

Click here to learn more about expertise finding and the techniques to empower your people through social search in SharePoint 2013.

By Stephen E. Arnold, Republished from KM World:

Seven years ago, a child was swept from her home in the 2004 Indian Ocean tsunami. In December 2011, she was reunited with her parents. Serendipity, not a search technology, delivered this result. Unable to remember details of her past, the teenager was identified by birthmarks and a mole.

In most organizations, information tsunamis rage each day and locating information often bears striking similarities to the story of Meri Yulanda in Indonesia. Chance and elbow grease often deliver the needed information. Technology often gets in the way of making connections, of solving tough, real-life findability problems.